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    Dr. Chu Receives Award for Caring

    Dr. Albert Arteaga, president of LaSalle Medical Associates, congratulates Dr. Franklin Chu upon receiving the inaugural "We Care Award". Photo by Michael Downer

    (San Bernardino, Calif.) The LaSalle Medical Associates recently presented its inaugural “We Care Award” to the San Bernardino Urological Associates, which was accepted by founding member Dr. Franklin Chu.
    Created by Dr. Albert Arteaga, president of LaSalle Medical Associates, the award pays tribute to doctors for their commitment to providing quality service and patient care in the local community.
    Dr. Chu and his team continue to deliver quality care for the well being of their patients for more than 27 years. Dr. Chu says that sometimes, patients come to him very upset because they need or are on Medi-Cal.  With offices in San Bernardino and Apple Valley, he explains that it is important to understand the frustration of his patients, giving them a little more leeway to express themselves.
    The issue revolves around the predisposition of some doctors to provide socio-economically challenged patients with care that is not of the highest available quality, based on what saves time and money for the physician and their practice.
    “When I am treating patients, I don’t differentiate in the type of care they receive based on their coverage. You would never be able to tell if the patient I am seeing is privately insured, utilizes a HMO or is a Medi-Cal patient. Once I see the patient I see a person who needs medical care, not what they are paying me. Their healthcare is the most important thing to me,” said Dr. Chu.
    As the president of LaSalle Medical Associates, Dr. Arteaga operates clinics in San Bernardino, Fontana and Hesperia, as well 1900 physician members in his Independent Practice Group (IPA). Understanding the challenges and demands in providing quality care, he explains that too often our focus is on the disappointments and not the good things that happen in life.  We created this award to direct that focus to highlight the positive things and people we encounter.
    “We feel strongly that Dr. Chu and his staff are an excellent example of quality service is all about,” said Dr. Arteaga. “The time has come that we recognize them for all they do time and again, without any recognition. They are truly unsung heroes.”
    Dr. Arteaga points out that as a specialist, you often see patients who have a great need of care. Dr. Chu and his staff were selected due to their ability to consistently provide high quality, sensitive care with understanding to patients.
    The San Bernardino Urological Associates is conveniently located across the street from St. Bernardino Medical Center at 89 East 21st Street. Offering an excellent medical research program, cutting edge medications and treatment methods are often made available to cancer patients locally.
    For additional information about San Bernardino Urological Associates call (909) 882-2973.  For information about LaSalle Medical Associates, call (909) 890-0407 or go on line to www.LasalleMedical.com.
    About LaSalle Medical Associates
    LaSalle Medical Associates is an Independent Practice Association (IPA) with four clinics employing 100 dedicated individuals, treating children, adults and seniors in San Bernardino County. The LaSalle medical clinics are located at 17577 Arrow Blvd. in Fontana, 1505 West 17th St. and 565 N. Mt. Vernon Ave. in San Bernardino, and 16455 Main St. in Hesperia.

    In addition, LaSalle Medical Associates operates a network of independently contracted providers, which averages over 100,000 patient visits per year in Fresno, Kings, Los Angeles, Madera, Riverside, San Bernardino, San Joaquin and Tulare Counties.
    About San Bernardino Urological Associates
    San Bernardino Urological Associates Medical Group continues to serve the Inland Empire since 1985.  The physicians in their Group are committed to bringing the highest quality of urological medical care to their patients.  Each of their physicians are Board Certified Urologists.  Through extensive training and continued medical education, they are able to deliver the most modern and advanced surgical and medical treatments.


    See the story in the Press Enterprise


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